Job review from in University Hts, OH 44118 on 03/19/21

Overall Rating:

5  out of 5
Our Overall Service

We have just started the process of getting our basement redone. The half the basement was "finished" when we purchased the house, but still needed some work and updating.

Call Representative

One of the most polite call reps I have ever talked with! She was very understanding and patient with me as I tried to explain what we wanted but had no idea what was possible.

Sales Process

Cannot say enough good things about Tyler! He was able to make an initial appointment with us the day after I called. He was so nice walking us through the process, giving ideas of what was possible with our basement. There was absolutely zero pressure to buy anything even after he spent 2 hours of his time going over what was possible. When my husband and I decided to go forward with the plans, Tyler again made it out to see us so quickly! We made our selection for floors and look forward to getting scheduled!

What made you choose our company:

The before and after pictures and reviews seemed very promising. The prices were reasonable and competitive with other companies. The professionalism and courtesy right from the start of the first call won me over. Tyler continued with the professionalism and courtesy upon his first visit. We look forward to getting scheduled!

Our service area

We serve the following areas

  • Amsterdam
  • Bergholz
  • Bowerston
  • Cadiz
  • Campbell
  • Carrollton
  • Columbiana
  • East Palestine
  • Freeport
  • Graysville
  • Hammondsville
  • Hanoverton
  • Hopedale
  • Irondale
  • Jewett
  • Kensington
  • Leetonia
  • Lewisville
  • Lisbon
  • Lowellville
  • Mechanicstown
  • Negley
  • New Middletown
  • New Springfield
  • New Waterford
  • North Lima
  • Petersburg
  • Quaker City
  • Rogers
  • Salesville
  • Salineville
  • Scio
  • Struthers
  • Washingtonville
  • Wellsville
  • Winona
  • Youngstown
  • Carlton
  • Clark
  • Clarks Mills
  • Farrell
  • Fredonia
  • Hadley
  • Hermitage
  • Jackson Center
  • Mercer
  • Sandy Lake
  • Stoneboro
  • West Middlesex
  • Wheatland
Our Locations:

The Basement Guys® Cleveland
778 McCauley Rd #140
Cuyahoga Falls, OH 44224