Job review from in North Ridgeville, OH 44039 on 02/19/21

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process

What type of work did you have done:

Basement Finishing

What made you choose our company:

I recently faced a need to have my basement finished due to family issues that arose suddenly. The Basement Guys were the first company that I called and I went no further to compare other companies which is very unusual for me. The reason for settling with BG right away was the product that they use for the walls. They have a proprietary right to it and no one else can install it in the area. They use Mineral Board, which when explained to me left me very impressed vs. sheetrock used by other companies. The board is mold and moisture resistant with a lifetime warranty that can be transferred if I sold the house. The BG also use steel studs vs. wood which I felt more comfortable with and foam insulation which sounded good to me in case I ever had a flooding problem. The salesman, Tom Kirk, was so very helpful in providing details of what the BG do, as well as helping me with shortcuts to lower my cost. I have to say that Tom was excellent, he listens, helps you with making decisions and truly has a heart for people and their situation. I have now met with the project manager this week (Brent Giarrano) and he fully explained the process and the steps that will occur in the process. I look forward to working with him. The project has not started yet, any day now, and I will follow-up after the project is completed to share my experience! At this point I can not say enough about the professionalism of the staff (all of them), the follow-up and the trust I have in them to do a terrific job in my basement.

Our service area

We serve the following areas

  • Amsterdam
  • Bergholz
  • Bowerston
  • Cadiz
  • Campbell
  • Carrollton
  • Columbiana
  • East Palestine
  • Freeport
  • Graysville
  • Hammondsville
  • Hanoverton
  • Hopedale
  • Irondale
  • Jewett
  • Kensington
  • Leetonia
  • Lewisville
  • Lisbon
  • Lowellville
  • Mechanicstown
  • Negley
  • New Middletown
  • New Springfield
  • New Waterford
  • North Lima
  • Petersburg
  • Quaker City
  • Rogers
  • Salesville
  • Salineville
  • Scio
  • Struthers
  • Washingtonville
  • Wellsville
  • Winona
  • Youngstown
  • Carlton
  • Clark
  • Clarks Mills
  • Farrell
  • Fredonia
  • Hadley
  • Hermitage
  • Jackson Center
  • Mercer
  • Sandy Lake
  • Stoneboro
  • West Middlesex
  • Wheatland
Our Locations:

The Basement Guys® Cleveland
778 McCauley Rd #140
Cuyahoga Falls, OH 44224