Reviews

Job review from in Middliburg Hts., OH 44130 on 08/13/20

Overall Rating:

5  out of 5
Our Overall Service
From the moment I met with Kyle to get my estimate, to the finish of the project with Justin, Colton and Leo, the project was done professionally, courteously, with as little disruption as possible, and on time. Anne-Laure kept me informed on the scheduling, and resolved a problem with some demolition. The project looks great, and I would like to thank everyone, especially Justin the foreman, and Colton his assistant, who were there everyday until it was finished. Leo arrived the third day and worked tirelessly until it was done. Thanks everyone at The Basement Guys for making the entire process easy.
Call Representative
Anne-Laure was extremely helpful throughout the process, and resolved a demolition issue I ran into.
Sales Process
Kyle was very professional, and knew his process. He gave a fair estimate and time line on when the project would be completed.
Our Installation Crew
Justin and Colton were punctual, neat, and completed the job on time. Leo came on the last day to assist and was as professional as Justin and Colton. Justin went over the progress with me daily, and made suggestions through out . I was extremely pleased with their professionalism.
The Cleanup Process
They did extremely well for the amount of rubble that had to be removed by carrying buckets of old concrete up the stairs. They days they were here were extremely hot and muggy.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Kyle was professional and answered all my questions completely. He did not try and sell me anything I did not want or need. He explained the difference between the interior and exterior , and gave me a timeline and an accurate estimate.

Our service area

We serve the following areas

Ohio
  • Amsterdam
  • Bergholz
  • Bowerston
  • Cadiz
  • Campbell
  • Carrollton
  • Columbiana
  • East Palestine
  • Freeport
  • Graysville
  • Hammondsville
  • Hanoverton
  • Hopedale
  • Irondale
  • Jewett
  • Kensington
  • Leetonia
  • Lewisville
  • Lisbon
  • Lowellville
  • Mechanicstown
  • Negley
  • New Middletown
  • New Springfield
  • New Waterford
  • North Lima
  • Petersburg
  • Quaker City
  • Rogers
  • Salesville
  • Salineville
  • Scio
  • Struthers
  • Washingtonville
  • Wellsville
  • Winona
  • Youngstown
Pennsylvania
  • Carlton
  • Clark
  • Clarks Mills
  • Farrell
  • Fredonia
  • Hadley
  • Hermitage
  • Jackson Center
  • Mercer
  • Sandy Lake
  • Stoneboro
  • West Middlesex
  • Wheatland
Our Locations:

The Basement Guys® Cleveland
778 McCauley Rd #140
Cuyahoga Falls, OH 44224
1-330-294-9835